Help us to treat those who really need our help

Aug 7, 2015 | News

SCAS Paramedics in hospital


Help your local ambulance service to help those who really need our help

South Central Ambulance Service NHS Foundation Trust (SCAS) strives to provide the best care for patients.

We are continuing to experience increased levels of demand on our services and urge the public not to call us unless they are in a life threatening situation.

Our staff remain extremely busy and are working hard to get to our most life threatening patients as a priority. However, there could be delays in responding to patients who are not suffering from life threatening symptoms.

We are urging the public to use our services appropriately and only call 999 if absolutely essential. If you are suffering an injury or illness which is non-life threatening then please use the most appropriate service available to you.

South Central Ambulance Service NHS Foundation Trust (SCAS) is asking people to help them to help those who really need an ambulance response by accessing the service appropriately. This means calling 999 ONLY for life-threatening situations and medical emergencies.

Flu and colds

One-third of Britons think flu is just a bad cold, but each year thousands of people die of complications following flu. Click here to download the ‘Treat yourself better with pharmacist advice’ leaflet or the Winter medicine cabinet leaflet to find out how colds and flu differ.

Always try to pick the right place at the right time on life-threatening injury or illness can be treated by accessing the appropriate NHS service. If you are not suffering from a life-threatening emergency but require medical advice or treatment there are several different options available to you.

You can:

  • Call NHS 111
  • Call your Out of Hours GP Service
  • Go to your local Walk-in-Centre or your Minor Injuries Unit
  • Go to the Emergency Department (ED) at your local hospital
  • Consult your local Pharmacist