Contact us
This page provides corporate contact details.
If you need medical advice please use 111
In a life threatening situation call 999.
Northern headquarters
South Central Ambulance Service NHS Foundation Trust
Unit 7 &8 Talisman Business Centre
Talisman Road
Bicester
Oxfordshire
OX26 6HR
Telephone: 01869 365000
Monday to Friday 9:30am – 13.30pm
Answerphone out of hours
Please note there is no visitor parking at our Bicester site. Please click here for alternative parking locations.
Southern headquarters
South Central Ambulance Service NHS Foundation Trust
North Wing, Southern House
Sparrowgrove
Otterbourne
Hampshire
SO21 2RU
Telephone: 01962 898000
Monday to Friday 9am – 4pm
For specific queries please choose from the following list of contact details.
Compliments, Complaints and Feedback
To contact our Patient Experience team:
Telephone: 0300 123 9280
Email: PatientExperience@scas.nhs.uk
Community Responder Managers
To contact our Community First Responder Managers call:
Telephone: 0792 086 1732
Email: cfr@scas.nhs.uk
Contacting a governor
To contact a governor please write to them at the following address:
FAO Company Secretary
South Central Ambulance Service NHS Foundation Trust
7-8 Talisman Business Centre
Talisman Road
Bicester
Oxfordshire
OX26 6HR.
Or you can send an email to company.secretary@scas.nhs.uk
Governor profiles and Council of Governor meetings
Human Resources
All current vacancies cam be found by visiting our dedicated jobs website www.scasjobs.co.uk
However, if you do not see what you are looking for, please contact our recruitment team.
Telephone: 01869 365000
Monday to Friday, 9am-5pm.
Email: recruitment@scas.nhs.uk
For Employee References please email: references@scas.nhs.uk
Information Governance & Freedom of Information
To contact our Information Governance Manager
Telephone: 01869 817670 – Monday to Friday 9:00 to 17:00
Email: dpa@scas.nhs.uk or foi@scas.nhs.uk
Safeguarding enquiries
For any enquiries relating to Safeguarding, including requests for statements from staff following the death of a child or invitations to rapid response meetings, please use the following contact details:
Telephone: 01962 898193
Email: scas.safeguarding@nhs.net
Solicitors’ enquiries
Solicitors Requests for patients medical records.
When requests are made for patients medical records the following will need to be provided:
- Signed written consent form by the client, or person with Parental Responsibility (child).
- Patient’s name, time and date of the incident, exact location, hospital conveyed to (if any);
Where legal action is being taken or is contemplated against the Trust or there is an ongoing or previous Coroner’s Inquest please use the following contact details:
Legal Services Manager
South Central Ambulance Service NHS Foundation Trust
Unit 7 &8 Talisman Business CentreTalisman Road
Bicester
Oxfordshire
OX26 6HR
Email: scas.legalservices@scas.nhs.uk
If you would like to discuss your request, please telephone our Legal Services Manger via our switchboard on 01869 365000.
Where legal action is not being taken against the Trust, please visit our Make a FOI request page.
Requests on behalf of HM Coroner
For all matters relating to enquiries being undertaken on behalf of HM Coroner, please contact our Legal Services Department using the details provided below:
Legal Services Manager
South Central Ambulance Service NHS Foundation Trust
Unit 7 &8 Talisman Business Centre
Talisman Road
Bicester
Oxfordshire
OX26 6HR
Email: scas.legalservices@nhs.net
If you would like to discuss your request, please telephone our Legal Services Manger via our switchboard: 01869 365000.
NHS 111 Sign Language
The NHS 111 BSL service is open 7 days a week, 8am – midnight.
Visit www.nhs.uk/111 to find out more.