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Ever wanted to make a difference?

James is a Community First Responder as well as being the Managing Director of a brewery


Ever wanted to make a difference?

As an NHS foundation trust, South Central Ambulance Service (SCAS) cares deeply about the local communities it serves.

We are there when you need us most and we are passionate about delivering the best services. Do you know there are many ways you can get involved?

… as a member or a governor of our trust
Help to shape the future of your ambulance service by becoming a member of our trust.

Membership is free, and how engaged you are as a member is entirely up to you. You might want simply to receive an occasional electronic newsletter, or receive more regular information about the work we do. Or you might want to play a more active role, participating in focus groups or surveys or standing as a governor on our Council of Governors. Being a member will not affect the treatment you receive. For more information about our foundation trust or joining us, please email:

…as a career
There has never been a more exciting time to join us. Over the last 10 years the role of frontline ambulance crew has changed dramatically and continues to evolve to meet a growing demand for increasingly flexible emergency and urgent healthcare.

Visit our micro-site on recruitment now to find out about our exciting career opportunities.

For those with drive and ambition SCAS offers many diverse clinically focussed career opportunities to deliver care to the communities we serve. These include working as a community paramedic in primary care, as an emergency care practitioner working in both the emergency and GP out of hours settings, or becoming a dispatcher in our modern control centres.
Our non emergency services staff also enjoy greater clinical training and opportunities than previously, with many responding to certain types of emergency calls, such as cardiac arrests, to help more patients more quickly across the region.

Frontline services apart, there are many opportunities to work with us as part of our vital support team at our centres in Bicester and Otterbourne. All of our current vacancies are uploaded to the NHS Jobs website at For more information please contact

…as a community first responder
In the case of cardiac arrest, every second counts in restoring the patient to health, and often the minutes before the arrival of an ambulance after a ‘999’call can be vital. We have many CFRs who work in full time positions whilst being on duty.

We have a number of community first responder (CFR) schemes, where volunteers with basic first aid training are then trained in life saving skills such as the use of the automated external defibrillator (AED). CFRs use this knowledge to provide early and often vital intervention for patients suffering life threatening emergencies in the immediate vicinity of where they live or work. Once an ambulance arrives at the scene, CFRs work alongside a clinically qualified practitioner. Wherever you live or work, whether it’s an urban, rural, or remote place, we could use your help now to help save a life in future. To find out more, telephone: 0800 587 0207, or email:

See our section on community responders here.

…as a volunteer car driver
Our volunteer ambulance car drivers carry out an extremely important role within our Patient Transport Service (PTS), for example by taking people to and from hospital for outpatients appointments. All our voluntary drivers receive a mileage allowance for the work they do and normally spend most of their time working in their local area. For more information, please email:

…as a fundraiser

The South Central Ambulance Service does much more than send an ambulance when you need it, and it relies on the generous support of local people and local businesses to enable it go above and beyond what the NHS funds it to do. All the funds raised through the charity will be invested in services that are additional to the core NHS services provided by SCAS.

You can check out the South Central Ambulance Service Charity website here.

The Charity need your help to train and equip our volunteers

The Trust is supported by over 1000 volunteers who provide a life saving service in their local community and who help drive frail and vulnerable patients to and from vital medical appointments.

We rely 100% on donations to the charity to recruit, train and equip these volunteers.

We need your help to enable us to train and equip local communities to save lives

The Trust works closely with local communities to provide and maintain life saving public access defibrillators in schools, sports clubs, pubs and shopping centres, and to run training and education projects that help give people of all ages the confidence to step in and help in an emergency.

We rely 100% on the support of partners in the local community to fund every public access defibrillator we install and for the lifesaving education and training we deliver to schools and communities across our region.

The Charity needs your help to enable them to develop and enhance the care 

The Trust is at the forefront of developing innovative new ways to provide emergency care such as connecting local care homes to paramedics and doctors by video link. Developing the 999 care of the future means investing  in research, development projects and training.

Investing in state of the art equipment, research, training and innovation is only possible with the generous support of the public and local businesses for the South Central Ambulance Charity.

Event attendance

We attend a number of public engagement events throughout the year, educating the public on the role of the ambulance service and creating relationships with local community groups to learn more about this.

There are a number of ways to get involved:

come and see us at our stand at summer events and at our community engagement roadshows and recruitment open days

attend your local Community Engagement Forum

SCAS Event application form– please complete this form if you would like us to attend an event/school visit.

Please note – Unfortunately, we do not have a specific team within the Trust which solely deals with schools visits and events. We rely on frontline and call centre staff and community first responders to volunteer to attend school visits and other events on their rest days and we might therefore be unable to accommodate your request.

Please ensure your form is returned at least 6 weeks before your events in order for us to make the necessary arrangements.

If you would like to fundraise for/make a donation to our South Central Ambulance charity after the visit/event, please go to for details.

SCASKIDS website 

If we are unable to attend a school visit, we recommend that you use our educational scaskids website.

The website provides easy advice and information for children, parents and teachers and is designed to help ensure young people can stay healthy, safe and know what to do in an emergency.

Our mascot 999 Ted provides seasonal tips on how to stay safe and healthy; basic first aid advice and information for dealing with bites, stings and cuts along with more serious emergencies when a person might not be breathing or suffering the symptoms of a heart attack. Videos showing the equipment that is on a modern ambulance, when you should dial 999 and a fun zone packed with games and educational resources.


Surveys, projects and consultations

There are a number of ways you can get involved in surveys. You may be asked to give your feedback through a survey or it may be sent to your home address (with your consent).  Alternatively there may be online surveys on this website in which you can take part.

You may also be invited to take part in projects where your opinions and views are of vital importance.

SCAS Emergency and Non-Emergency services including NHS 111

Your feedback is important to us and will help us to provide a quality service which meets the needs of our patients.  We would therefore be grateful if you could find a minute or two to fill in this quick patient survey.

Information is submitted anonymously via

If you wish to receive a hardcopy of the survey or have any questions, please contact the Membership Office on getinvolved@scas.nhs or tel 01869 365126.

Annual member and patient survey – listening to your views

Each year, in our annual member and patient surveys, we ask Foundation Trust Members and Patient Participation Group (PPGs) Members to provide their views on a number of topics. The results of this survey help to inform the Trust’s plans for the year ahead.

Thank you to all FT and PPG members who took the time to complete the survey to share their views.

2017 member and patient survey report

2016 member and patient survey report

2015 member and patient survey report

2014 member and patient survey report