SCAS Patient Transport Service (PTS)
New Booking Window from Monday 15th November 2021
South Central Ambulance NHS Foundation Trust and the Clinical Commissioning Groups (CCGs) have agreed new booking cut-off times for PTS outpatient journeys.
These changes affect outpatient journeys in all the areas where we provide NHS patient transport services: Berkshire, Buckinghamshire, Hampshire, Oxfordshire, Surrey and Sussex
- Telephone bookings
Maximum of 10 working days and minimum of 2 working days prior to the outpatient appointment
- Online bookings
Maximum of 20 working days and minimum of 2 working days prior to the outpatient appointment
|Your appointment date||Latest time to request transport|
|Monday||Previous Thursday by 15:00|
|Tuesday||Previous Friday by 15:00|
|Wednesday||Monday by 15:00|
|Thursday||Tuesday by 15:00|
|Friday||Wednesday by 15:00|
|Saturday||Thursday by 15:00|
|Sunday||Thursday by 15:00|
If an appointment has been given at the last minute and is considered urgent then consideration will be given to later bookings
Why are we making this change?
- To help us support all patient groups including routine outpatients, regular essential appointments and hospital discharges.
- To allow more time to manage capacity challenges for outpatient activity.
- To enable greater flexibility to manage pre-planned hospital discharges, allowing more hospital discharges in the morning and avoiding cancellations in the evening.