What we do

South Central Ambulance Service runs a range of services, including:

  • 999 emergency care
  • 111 urgent care
  • Non-urgent patient transport

These core services are delivered by around 4,300 staff supported by 850 volunteers.

SCAS call handler
Paramedics at work

999 emergency care

We provide the 999 emergency ambulance service across Berkshire, Buckinghamshire, Hampshire and Oxfordshire.

Our contact centres handle over 600,000 emergency calls a year, and our frontline crews attend incidents in a fleet of over 1100 ambulances and specialist vehicles.

What we do: 111

NHS 111

When you need urgent medical help or advice, but it’s not an emergency, use 111 – call the number or go online at 111.nhs.uk

Our NHS 111 team of over 500 call handlers and clinicians is available 24-7, 365 days of the year and responds to over 1.5 million calls annually.

PTS staff helping a patient

Non-Emergency Patient Transport Service

The non-emergency patient transport service helps eligible patients get to and from hospital and other medical appointments when they are unable to do so by themselves.

This free NHS service in Hampshire and Milton Keynes provides over 23,500 patient journeys every month, delivered by a dedicated team of call takers, dispatchers, ambulance care assistants, support staff, and volunteer drivers.

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