Welcome to the Ambies

The Ambies is our annual awards event, which celebrates the dedication and commitment shown by staff to the Trust and its patients.

Ambies is not an acronym; it’s a unique name derived from ‘ambulance services’. The awards recognise our motivated workforce who adopt our values of caring, teamwork, innovation and professionalism and work towards excellence everyday.

We truly believe in recognising the contribution of each member of our team. Our annual staff awards ceremony is a night of celebration where we showcase the achievements and celebrate the dedication of our 3,300 professional, innovative and dedicated staff, together with the invaluable contribution from our 1,000 volunteers.

On the night we will be recognising those individuals and teams who go the extra mile to make a real difference to others. Often, our staff don’t realise that what they do is special; they see it as part of their daily job.

 

Don’t miss out, complete your nomination(s) now before it closes on the 22 August 2018 at 10am.

Ambies categories and descriptions

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The People's Pride Award

Nominated by the public and our own staff, the People’s Pride Award will be presented to a SCAS member of staff or volunteer who has been recognised by people outside of the organisation as going ‘above and beyond’ the call of duty.

As well as nominating individual staff members or volunteers, members of the public can also nominate a team or group of people who they feel deserve to be celebrated.

The reasons for the nomination are completely open; they could nominate an individual or team for:

  • Providing excellent treatment, care or advice to you, a friend, family member or work colleague (either face-to-face or over the phone)
  • Working tirelessly in the community to make local areas safer and bring people together
  • An inspirational campaigner or fundraiser
  • Being a real ambassador for SCAS and/or the NHS
  • Giving up their time frequently or over a long period to help others
  • Overcoming adversity to achieve a great success

This is not an exhaustive list, so if you think an individual, group or team of people deserve to be recognised as the ‘pride of SCAS’, nominate them today.

Partners and Stakeholders Award for Innovation

The SCAS Innovation Award has been opened up to the Trust’s partners and local organisations as well as SCAS staff and volunteers, enabling them to also have their say on which members of staff/teams should be recognised for developing and implementing new innovations that have patient care at their centre and benefit the overall healthcare of local communities.

This category is open to any clinical or non-clinical innovation, including such areas as IT, business intelligence and operational support, that has been implemented between July 2017 – 2018.

As well as the core criteria, judging panel will consider other supporting criteria which could include:

  • Significant evidence of having developed and integrated an innovative solution with measured results and how this has positively improved patient care and overall service delivery
  • Good evidence of working collaboratively with colleagues across disciplines and across locations
  • Partnerships across boundaries
Commercial Services Contact Centre Person of the Year

This award recognises someone in the Commercial Services team within the Non-Emergency Patient Transport Service (NEPTS) Contact Centres who has been outstanding in the development and improvement of NEPTS and shown commitment and dedication to the service and to service users. This is across all counties served by NEPTS: Hampshire, Berkshire, Oxfordshire, Buckinghamshire, Surrey and Sussex.

This award recognises someone who has been outstanding in being that vital link from NEPTS Contact Centres to the delivery of patient care. As well as the core criteria, judging panel will consider other supporting criteria which could include:

  • an outstanding contribution to the delivery of service to patients
  • overcoming barriers to delivering excellent patient care
  • providing exceptional professionalism and support within the Contact Centre team and for frontline NEPTS staff.
NHS 111 Person of the Year

The NHS 111 service is a vital part of SCAS in our delivery of patient care.  This award recognises someone who has been an outstanding member of the team in providing a professional caring service to our NHS 111 callers.

As well as the core criteria, judging panel will consider other supporting criteria which could include:

  • partnership in service delivery to patients/clients
  • an outstanding contribution to the delivery of service
  • a dedication to professionalism, with the ability to work as part of a team.
Clinical Coordination Centre Person of the Year

The Clinical Coordination Centre (CCC) plays a vital role in our delivery of patient care to patients who call 999, with the speed with which they process calls, the lifesaving advice they provide to our callers and the swift dispatch of our vital resources.

This award recognises someone who has been outstanding in being that vital link from the 999 call to delivering patient care. As well as the core criteria, judging panel will consider other supporting criteria which could include:

  • an outstanding contribution to the delivery of service to patients
  • overcoming barriers to delivering excellent patient care
  • providing exceptional professionalism and support within the team and for frontline staff.
Commercial Services Operational Person of the Year

This award recognises someone in the Commercial Services team delivering patient care on the frontline who has been outstanding in the development and improvement of the wide range of services which supports the wider healthcare community such as Non-Emergency Patient Transport Service (NEPTS) or commercial logistics. This includes NEPTS in Hampshire, Berkshire, Oxfordshire, Buckinghamshire, Surrey and Sussex.

As well as the core criteria, judging panel will consider other supporting criteria which could include:

  • partnership in service delivery to staff and patients or clients
  • overcoming barriers to delivering excellent service to patients or clients
  • a dedication to professionalism with the ability to work as part of a team.

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999 Person of the Year

This award recognises someone among frontline 999 colleagues who has displayed exceptional caring, camaraderie and clinical skills in responding to emergencies. This includes ECAs, Technicians, AAPs, Student Paramedic, Paramedics, Specialist Practitioner, Air Ambulance crew members, Hazardous Area Response Team (HART) operatives and responding operational managers.

This person has gone above and beyond the call of duty to deliver their duty of care. As well as the core criteria, judging panel will consider other supporting criteria which could include:

  • an outstanding contribution to the delivery of caring and compassionate service to patients
  • a dedication to professional improvement with the ability to work as part of a team
  • strong clinical competence with positive patient outcomes.
Support Person of the Year

There are many support roles employed by SCAS that make the rest of the organisation work. These include administrative and operational support. These roles drive our primary objective of delivering excellent patient care.

This award is to recognise colleagues who do outstanding work to ensure that we operate as an effective organisation in delivering care to our patients.

As well as the core criteria, judging panel will consider other supporting criteria which could include:

  • an outstanding contribution to facilitating the delivery of service to patients
  • the ability to work as part of a multifaceted team overcoming barriers to ensure primary objectives are met.
Governor’s Ambassador Award

Working in partnership with others is paramount to ensuring that SCAS achieves its strategic objectives and develops productive and mutually beneficial and respectful relationships with others, such as with other emergency services, voluntary agencies, local authorities etc.

This award recognises an individual who has made significant progress in developing key relationships for the benefit of our patients. As well as the core criteria, judging panel will consider other supporting criteria which could include:

  • significant evidence of having developed and built new relationships and how this has positively improved patient care
  • high levels of recognition and respect from others both internally and externally.
Educator of the Year

Training and education within SCAS is of paramount importance to the organisation’s overall effectiveness. Those eligible for this award could include educational / training teams within the CCC and operational teams.

This award represents colleagues who are responsible for training and mentoring new and existing staff. As well as the core criteria, judging panel will consider other supporting criteria which could include:

  • an outstanding contribution to positive patient outcomes through improving training standards
  • overcoming barriers to education and skills development
  • a partnership in service delivery to patients
  • a demonstrable contribution to embedding the values and behaviours of the Trust through education and mentoring.
Team of the Year - Support

We work as part of many teams to deliver our objectives as a Trust. This award is to recognise teams in support roles that have been outstanding in the last year with clear and measurable deliverables that they have achieved together in support of the organisation and our vital services.

Support teams cover all non-operational teams such as Operational Support Services, Logistics Services and all corporate support services such as IT, clinical services and recruitment.

Volunteer of the Year

This award is open to individuals who have made a significant contribution as one of our vital volunteers including Volunteer Car Drivers, Community First Responders and responding Doctors. It is one of the ways that SCAS says ‘thank you’ to those who generously give their time, energy and skills to achieve its objectives.

As well as the core criteria, judging panel will consider other supporting criteria which could include:

  • an exceptional contribution as a volunteer over a significant period of time
  • an outstanding commitment to their role as a volunteer
  • a demonstrable contribution to the achievement of supporting SCAS in caring for our patients.
Team of the Year - Operations

Operations (CCC incl 111 and 999, NEPTS and 999)

We work as part of many teams to deliver our objectives as a Trust. This award is to recognise teams in our frontline services that have been outstanding in the last year with clear and measurable deliverables that they have achieved together.

Operational teams include those from the CCC (999 & 111), Non-Emergency Patient Transport Service (NEPTS) and 999.

FAQs

Why nominate someone?

The Ambies give you an opportunity to nominate someone who demonstrates pride in the work they do everyday. Through nominating them, you are empowered to ensure their outstanding contribution does not go unrecognised.

Any member of staff is able to be nominated by staff or members of the public as long as they meet the criteria for the category.

How do I nominate someone?

By filling out an electronic nomination form via our website at www.scas.nhs.uk/ambies

If you are unable to fill out the online form, you can complete a paper form which is available from the Communications Team. Please email ambies@scas.nhs.uk

Every year we have nominations from across the Trust and every year we see new faces nominated. Please don’t let this year be the exception.

Why is my role not up for an award?

The awards reflect our objectives as a Trust. Every role can find relevance in at least one of the 13 categories. However those working for external companies are exempt from the awards.

What happens after the nominations?

Nomination forms will be forwarded to the judging panel. The panel shortlists nominees, based on the information in the nomination, to three front runners for each category via an assessment process based on the following:

  • Criteria for the specific award
  • Compliance with rules and conditions
  • Evidence of impact on patients and service
  • Evidence of working as part of an effective team.

The shortlisted candidates will be announced to all staff. Shortlisted candidates will be notified and invited to the Ambies in November of each year.

How are the awards judged?

Every year we receive a significant number of nominations from across the Trust.

Each shortlisted candidate will be judged based on specific criteria to reflect the category. These criteria are listed in the description of categories and criteria section which follows.

Your nomination is so important as it gives your nominee the best chance of success. So please ensure you demonstrate why you are nominating them, paint us a written picture about how they go above and beyond. One sentence is not enough.

Sponsorship opportunities

We truly believe in recognising the contribution of each member of our team. Our annual staff awards ceremony is a night of celebration where we showcase the achievements and celebrate the dedication of our 3,333 professional, innovative and dedicated staff, together with the invaluable contribution from our 1,041 volunteers.

On the night we will be recognising those individuals and teams who go the extra mile to make a real difference to others. Often, our staff don’t realise that what they do is special; they see it as part of their daily job.

Why sponsor this event?
This event is an ideal opportunity to get involved and to show your appreciation for those staff who serve and support the people who live in our local communities.

You’ll be showing your support to local healthcare professionals and helping us highlight the fantastic work they do day in, day out. In doing this you will be provided with the opportunity to promote your company and to build your brand credibility.

Sponsorship opportunities
Sponsorship packages are available at Platinum, Gold, Silver or Bronze level, with the option to sponsor a specific award category.

Sponsorship packages range from £1,000 to £10,000 and can be tailored to suit individual needs and budgets.

Please contact Nick Smith, Marketing and Communications Manager on 01869 365094 or email sponsorship@scas.nhs.uk for more information.

Rules and conditions

Entries will only be accepted via the Ambies nomination form which can be found online at www.scas.nhs.uk/ambies.

If you are unable to complete the online form or wish to submit a paper nomination form, please email ambies@scas.nhs.uk. Completed forms can then be submitted to:

The Ambies (Comms Team)
South Central Ambulance Service NHS Foundation Trust
North Wing
Southern House
Sparrowgrove
Otterbourne
Hampshire
SO21 2RU

  • Self nominations will be disqualified
  • Entries will be judged based on the nomination so, please give full and detailed examples that justify the nomination
  • Finalists and winners are likely to be ambassaors for SCAS and will be required to do some local publicity to promote the Trust
  • The decisions of the judging panel are final.

Nomination form

The closing date for receipt of all nominations is in August each year. Applications received after this deadline will not be eligible.

  • 26 July 2018: Awards open for nominations
  • 22 August 2018: Nominations close
  • 30 November 2018: Awards ceremony and dinner.

If you have any questions about the Ambies or the nomination form, please email ambies@scas.nhs.uk.