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Community and Co-Responders

Be a real lifesaver for your community

Whilst I am not an employee of South Central Ambulance Service, I am a valuable member of the team and make a life-saving contribution to patients in my community who dial 999. I’m just one of the over 1,000 Community and Co-Responders who support SCAS. Our numbers are made up of members of the public, fire service, police community support officers, coastguards and military responders. We are all volunteers and undertake training to be able to help the people in our community with the support of SCAS.

SCAS is always on the lookout for more community and co-responders across the four counties in the South Central region. So if you are physically fit, have access to a vehicle and want to make a life-saving difference to your community, why not think about becoming one too? You’ll need to be able to give a minimum commitment of 20 on call hours a month and all training and support will be provided.

Become a Community First Responder

If you want to be able to help us in emergency situations, then become a Volunteer Community First Responder. You will be trained by SCAS to be able calmly and professionally to deal with medical emergencies, providing sometimes life-saving first aid to a patient in the crucial minutes before an ambulance arrives. Once the ambulance arrives, you will continue to support the SCAS staff treating the patient.

After attending an initial five-day training course (spread over a couple of weekends and evenings) and an annual 1 day refresher course, the commitment we ask of you is to make yourself available at least 20 hours each month. You can choose the times to fit around your other commitments and you ‘respond’ from home or perhaps your workplace.

We will provide you with all the training, equipment and support you need to do something amazing for your community: become a real lifesaver.

The CFR role

We have Community First Responder (CFR) Schemes across Berkshire, Buckinghamshire, Hampshire and Oxfordshire, in both urban and rural areas. Our CFRs are trained to deliver life-saving skills such as the use of an automated external defibrillator (AED), basic airway management and oxygen therapy, and cardiopulmonary resuscitation, or CPR – and we always need new recruits.

Because CFRs only respond to emergencies in the area where they live or work, they can arrive at the scene shortly before an ambulance gets there. By being able to start life-saving medical treatment earlier, CFRs really do help save more lives.

The types of emergencies you might attend

You will only be sent to 999 emergency calls we receive during the hours you have agreed to provide emergency cover, if you have had the relevant training and if the incident is local to you (usually within three to five miles). You will be trained to help in cases of:

  • Cardiac arrest
  • Heart attack
  • Stroke
  • Choking
  • Diabetic emergencies
  • Serious injuries (though not road traffic collisions)
  • Breathing difficulties
  • Patients suffering a seizure
  • Chest pains
  • Unconscious patients
  • Traumatic injuries

Want to know more?

Ready to apply? Please be sure to check we’re recruiting in your area by looking at the table below and please include your town in your initial enquiry.

Call us on 07920 861732 or email for an application pack

 Where do we need your help?

East Hampshire  West Hampshire  Berkshire  Buckinghamshire  Oxfordshire 
Alresford Eastleigh Henley-on-Thames Amersham & Chesham  Abingdon
Alton Fordingbridge Hungerford Beaconsfield  Banbury
Oakley New Milton   Newport Pagnell  Bicester
Four Marks Ringwood   Olney  Oxford (OX2 & OX4 Postcodes)
Hartley Wintney Southampton   Milton Keynes Wallingford 
Meon Valley Waterside (includes Blackfield,   Denham   Henley on Thames
Petersfield Dibden Purlieu,   All the Chalfont’s    
Ropley Fawley, Hythe, Marchwood)      

Want to help in other ways?

We can only provide this vital local lifesaving service through our charity, as the CFR scheme is 100% funded by public donation. We understand that not everyone wants to take on the role of community first responder, but there are other ways you can help. A great way to show your appreciation for the community first responders in your area would be to help raise funds for them.

Each scheme costs about £3000 to set up, and we need to raise the money for new schemes, but also fund the ongoing work of these vital volunteers. All the equipment used by local CFRs is paid for through voluntary contributions:

£ 18                 pays for a replacement set of defibrillator pads

£156                pays for a defibrillator battery

£180                pays for the annual rental charges on a CFR emergency pager

£1000              pays for a new automated external defibrillator

£2000              pays for a new, full first responder medical kit

Your local group would be very grateful of any support you can give them to help raise funds that they can put to good use in your local community. To find out more please contact our charity by emailing the Charity CEO at

Do you work in the military or for another 999 service?

SCAS works in partnership with other emergency services and the military to provide Co-Responders who volunteer and undertake training to be able to support people in their community. Our military co-responders in particular spend significant time, voluntarily raising funds to provide vehicles and equipment that can be used within their local communities. We have Co Responding schemes in all four counties of SCAS and continue to work with our partners to enhance the models of care to our patients. To find out more about Co-Responding contact 01962 898090

Public Access Defibrillators

Sudden cardiac arrest remains the UK’s single biggest killer. Public Access Defibrillators (PADs) are lifesaving machines and very easy to use.

Currently in the UK, less than one in ten people survive a cardiac arrest. If we achieved the same survival rates of countries like Norway an additional 100 lives could be saved each week – the equivalent of approximately 5,000 every year.

If you are considering purchase of a defibrillator for the use of your local community please view our SCAS PAD Information Pack which will provide you with information regarding various different defibrillators, cabinets, suppliers and estimated costings.

For schools that would like assistance with purchasing an AED, the Department for Education has negotiated an arrangement with NHS Supply Chain to enable the purchase of AEDs which meet a certain minimum specification at a discount. View the Department of Education AED guide for schools  guide for more details.

We recommend that PADs are placed in an area with a large footfall e.g. a Public Telephone Box, outside a Public House, outside a Village Hall or Community Centre. The options are endless. Please call us on 01869 365 000 and ask for the Defibrillator Team if you have any queries.

If sufficient resources are available we will carry out Defibrillator Awareness Training sessions at a venue local to yourselves. These sessions will last circa 90 minutes and cover: Finding a patient; Alerting the Emergency Services; Assessing the Patient for Consciousness; CPR; and How to use the Defibrillator. The sessions are free of charge to local community groups (though a donation to our charity is always appreciated). If you are a business entity there will be a charge of £150 for this service. Please contact us on if you would like to request this training.

Please note that all Defibrillators need to be checked regularly to ensure that they are functional on an ongoing basis.  Please see our Guardian Checklist * for the types of checks you will need to carry out.

If you want to know where your nearest defibrillator is, please download our Save a Life app. The app will provide you with details of your nearest defibrillator depending on your GPS coordinates. You will also be able to see all of the defibrillators that have been registered.

Registering your defibrillator

If you need to register your defibrillator, please contact the national database called The Circuit – a national defibrillator network supported by the British Heart Foundation, St John Ambulance, Resuscitation Council UK and the Association of Ambulance Chief Executives.

The Circuit will ensure that we can continue to direct members of the public to your defibrillator. It will only take you a few minutes to do this. Visit

To complete your registration, please make sure you have the following information about your defibrillator to hand:

  • The full address and location of the defibrillator (including any extra details such as ‘on the 3rd floor by the photocopier’)
  • The brand and model (usually to be found on the front) and serial number (usually on the underside)
  • Accessibility days and times
  • Pad expiry date
  • Confirmation that your defibrillator is displaying the ready signal when you last checked it
  • Access code (if the defibrillator is kept in a locked cabinet).
Something I love doing! Could you become a Community Responder? Why don't you apply!