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Media Enquiries

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Contacting the SCAS media team

  • Please submit enquiries via email to oncallmedia@scas.nhs.uk – this should be used for enquiries relating to emergency incidents in the South Central region, as well as any other enquiry relating to the Trust or the services we provide
  • Our office hours are 9am-5pm, Monday-Friday
  • Some enquiries relating to the Trust or the services we provide cannot be responded to within short timescales (i.e. same day) and you will be advised of when we can respond if we’re unable to meet your deadline
  • Unless the incident is a serious or major ongoing incident, we will endeavour to respond by COP each working day to enquiries received about incidents that have occurred that working day
  • If the incident is an historical one, we will endeavour to respond within 24 hours (or in the next working day)
  • If the incident is one that we did not attend, we will not respond at all
  • Our out-of-hours press office operates after 5pm on weekdays until 9am the following weekday, and all day on bank holidays and weekends
  • During this time, you should only contact us about serious or major ongoing incidents (as determined by high number of patients, high number of resources or significant local disruption, such as a motorway closure)
  • Emails are not regularly checked out-of-hours, so please use our pager service (07623 957895) to contact the duty press officer about serious or major ongoing incidents only. Your brief pager message must include:
    •  Your name
    • The media organisation you work for
    • Brief details of the incident you need information about – location, approx. time of incident, nature of incident
  • Please note that if you contact our pager service out-of-hours about incidents that are not a serious or major ongoing incident, you will not get a response

 

Thank you for your co-operation.