Send us your views
If you would like to give us feedback, make a comment, compliment or complaint, it would help us if you could tell us:
- your full name
- you email address
- your address and post code
- your telephone number
- If your comments are about a particular incident, give us as much information as you can, such as the date and where the incident took place.
If you have a preference, please let us know how you would like us to contact you.
Compliments, Complaints and Feedback
To contact our Patient Experience team:
Telephone 0300 123 9280
or email PatientExperience@scas.nhs.uk
Complete our survey
It is important to us to hear what you think about our service. We would like you to tell us what we didn’t do well so that we can make improvements in the future. We would also like to hear about what we did do well. Our short survey includes a simple question called The Friends and Family Test, asking how likely you would be to recommend our service to your friends and members of your family.
It is one way for us to find out what you think of our service and to give you the opportunity to give us feedback about the care you have received. The results of the Friends and Family Test are published so that patients and members of the public can see how their local services are viewed by those who have used them. Your answers will be anonymous and you can chose whether or not you would like your comments to be shared. Thank you for taking the time to complete our short survey.